These Terms and Conditions ("Terms") govern your use of Thrive Link: ABN 82 772 278 326 trading as Thrive Link App ("Thrive Link," "we," "our," or "us"), including our website, mobile applications, and any related services ("Platform"). By accessing or using the Platform, you agree to comply with these Terms. If you do not agree, please do not use our services.
2.1 Thrive Link provides a platform that connects individuals seeking wellness services ("Clients") with professionals offering such services ("Service Providers").
2.2 Thrive Link facilitates bookings but does not provide wellness services directly. Any agreements for services are made solely between Clients and Service Providers.
2.3 Thrive Link is not responsible for the conduct, reliability, or quality of services provided by any Service Provider.
2.3 Thrive Link is not responsible for the conduct, reliability, or quality of services provided by any Service Provider.
2.4 Users must create an account to access certain features of the Platform. By creating an account, you confirm that all information provided is accurate and complete.
3.1 Users must ensure that all provided information, including booking details and payment information, is accurate.
3.2 Clients are responsible for reviewing and confirming the credentials of Service Providers before engaging their services.
3.3 Service Providers are responsible for the accuracy of their profiles, availability, pricing, and the delivery of services booked through the Platform.
3.4 Users must comply with all applicable laws and regulations when using the Platform.
4.1 Thrive Link facilitates the booking process between Clients and Service Providers. Bookings are confirmed once a Client completes payment.
4.2 Payments for services are processed securely via the Platform. Thrive Link charges a commission on each completed booking, payable by the Service Provider.
4.3 Cancellations and refunds are subject to the individual cancellation policies set by Service Providers. Thrive Link is not responsible for refunds or disputes related to services.
5.1 Thrive Link encourages Users to resolve disputes directly. If resolution is not achieved, Users may contact Thrive Link for limited assistance in mediating disputes.
5.2 Thrive Link is not liable for any disputes arising between Clients and Service Providers.
6.1 Service Providers must have all necessary qualifications, licenses, and approvals to provide their services.
6.2 Service Providers agree to honor confirmed bookings, provide services as advertised, and maintain a high standard of professionalism.
6.3 Thrive Link reserves the right to suspend or remove any Service Provider found to be in violation of these Terms.
7.1 Thrive Link collects and processes personal data in accordance with its Privacy Policy.
7.2 Users agree that their contact details may be shared between Clients and Service Providers for the purpose of facilitating bookings.
8.1 Thrive Link provides the Platform "as is" and makes no warranties regarding its functionality, uninterrupted operation, or the reliability of listed Service Providers.
8.2 Thrive Link is not liable for any direct, indirect, or incidental damages resulting from the use of the Platform.
9.1 Thrive Link reserves the right to update these Terms at any time. Any changes will be communicated via the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.
10.1 Thrive Link may suspend or terminate a User's access to the Platform at its discretion, including for violations of these Terms.
10.2 Users may deactivate their accounts at any time by contacting Thrive Link.
If you have any questions or concerns regarding these Terms, please contact us:
Thrive Link: ABN 82 772 278 326 trading as Thrive Link App
Email:support@thrivelinkapp.com
Website:https://thrivelinkapp.com