This Privacy Policy explains what information Thrive Link: ABN 82 772 278 326 trading as Thrive Link App ("Thrive Link," "we," "our," or "us") collects about you and why, what we do with that information, how we share it, and how we handle the content you provide when using our products and services. This Privacy Policy applies to all products and services provided by Thrive Link, including but not limited to our platform that connects wellness service providers with clients. By using Thrive Link, you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Policy.
Privacy is important to us. Thrive Link is committed to complying with the Australian Privacy Principles ("Principles") set out in the Privacy Act 1988 (Cth) ("Privacy Act"). This Privacy Policy is incorporated into and subject to the Terms and Conditions governing Thrive Link services. Your use of Thrive Link and any information you provide remain subject to this Privacy Policy and our Terms and Conditions. If our services contain links to third-party websites, those sites operate under their own privacy policies. Thrive Link is not responsible for their practices.
When you use our services, we collect personal information that identifies you, such as:
Name, date of birth, gender
Addresses, phone numbers, and email
Usernames and location data
Payment information (if required for transactions)
We collect only the information necessary to provide our services effectively. We may also receive information about you from third parties, such as social networking sites.
We use cookies to enhance your experience. Cookies are small data files stored on your device that help us analyze website usage. You can disable cookies in your browser settings if you prefer.
The primary purpose of collecting information is to provide Thrive Link services efficiently and tailor them to your needs. This may include:
Operating and improving our platform
Communicating with you about our services
Facilitating bookings and payments
Marketing and promotional activities
Failure to provide requested personal information may limit your ability to use Thrive Link services.
We may use anonymized, aggregated data for research, analysis, and marketing purposes. This type of data does not personally identify individuals.
We may share your information with:
Service providers who assist us in operating Thrive Link
Payment processors to facilitate transactions
Business partners for marketing and promotional efforts
We or our business partners may send you promotional materials in accordance with applicable laws. You can opt out of marketing communications at any time by following the instructions in our emails or contacting us directly.
We take reasonable steps to protect personal information from misuse, loss, and unauthorized access. However, no security system is completely secure, and we cannot guarantee absolute protection of your data.
You have the right to request access to your personal information and request corrections if necessary. To do so, contact us using the details below.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we take reasonable steps to delete or anonymize the data.
We may update this Privacy Policy from time to time. If changes are made, we will revise the "Last Updated" date at the top of this policy and, where appropriate, notify you through our services.
If you believe we have breached this Privacy Policy or applicable privacy laws, you can make a complaint by contacting us. We will investigate and respond promptly.
Thrive Link: ABN 82 772 278 326 trading as Thrive Link App